
::: User Directory & Yellow Pages |
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This Service allows you to search for other users, i.e. peers and experts. You can search both by Name as well as by all the entries in the user profiles, e.g. address fields or fields of expertise.
::: Team Rooms |
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These closed environments provide all the services that teams and communities need for their day-to-day operations: Services for team coordination, communication and a team file service with document-management functionalities like versioning and check-in/check-out.
::: Online Users |
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This service keeps you informed about who is currently with you working in the system.
::: Instant Messenger |
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An easy to use, effective way of one-to-one real-time communication.
::: Urgent Requests |
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The orginal AGiLiENCE Urgent Requests are a powerful tool for mining an organization´s tacit knowledge, i.e. that part of experience that is not (yet) captured and codified in any accessible content repository or knowledge library. THE instrument for implementing user demand-driven knowledge management and helpdesks.
::: Discussion Forums |
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Whether private, team-based or public - discussion forums are ideal for engaging a larger group of users in a conversation around a given problem or idea; independent of time zones and geographical distancies. Join the discussion about Technologies, Methodologies, Markets, or simply exchange questions. Easier to use than many coffee machines but with the same power of connecting people.
::: Chat Rooms |
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Chat rooms are the equivalent to phone conferences: The facilitate and structure the real-time interaction of two or more people. You can also invite other members to join your chat conversation and archive it for later review.
::: Configurable Project & Community Portals |
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Empowering your project leaders to quickly create their own project team environments, providing direct access to the services they need at this stage of the project and with their specific project-team design. Also provides services to support a constructivist approach and self-organization in communities enabling the creation of individual community environments.
::: Online Feedback & Incentive System |
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Whoever says communities cannot be serious without addressing the appropriate motivation. Besides intrinsic motivation, extrinsic motivation through structured and qualified feedback and tangible points ("AGiLiENCE Shares ") are key. Also a powerful instrument for all organization that want to account for the peer feedback (or 360-degree feedback) in the employee appraisal-process.
::: Expert-Location System |
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Automatically identifies subject-matter experts in communities, by accounting both for the quantity and the quality of their contributions.
::: Database&eForm Studio |
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Service that allows you to create your own logical database within minutes, without the need for programming skills.
::: Access-Right Management |
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Allows you to define which users will have access to the content.
::: Information-Management Services |
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Allows each user to create his individual profile to ensure that he will always be up-to-date with latest changes to his databases of interest.
::: Workflow Management |
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A service that allows you to quickly set up content publishing processes, ensuring that all content for a given content category gets evaluated and approved by a team or a defined individual decision maker.
This AGiLiENCE Studio allows you to define also complex business processes, where content (like documents, customer tickets or other eforms) are being routed through the organization depending on (the combination of) specific criteria.
::: Layout Studio |
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Service that empowers users to design their specific input forms, browser views and presentation formats for a given content category