Value Proposition
Product
Demo
The Brokering

 
 

 

Taking advantage of Organisational Brokering

 

Brokers know the Route:

Knowledge Brokers play a key role in the organisation. They may not know what the solution is, but they know who to ask. Beyond Specialist/Experts Agilience solution identifies and locates Generalists/Brokers.

Referral is made easy:

A typical referral practice is to use email to forward a problem to the right person. If the system is copied on this email, then it captures the referral context of the broker/sender as well as the targeted recipient.

 

 

 

  

 

Reinforcing Management:

Management is often uniquely positioned to perform such brokering and referral activity. Agilience solution supports and reinforces this management role and practice.

Brokers overcome silence:

The lack of relevant suggestions does not lead to a dead end. Agilience solutions escalates to brokers to seek and discover another referral

Referrals Reduce Noise:

Referrals distinguish users with mere interest in a topic from those with real recognized experience. Agilience solution identifies and ranks expertise level take into account referrals and feedback.