SHARENET and EUREKA: the main references in Knowledge Management
Included among the solutions invented by the two founders of the AGiLiENCE Group are the award- winning EUREKA application and the widely known SHARENET.
EUREKA, a solution used to increase productivity in Xerox mobile customer service, and for which Xerox has received the “Knowledge Company of the year”-award, is connecting more than 24,000 Xerox service technicians worldwide through an offline system with very efficient synchronization.